Why Choose Ajax Plumbing?

When you need to find a plumber in the Guildford and Godalming area, you can rely on Ajax Plumbing to provide you with a first class service.

We operate a free call-out service and give you an estimate prior to any work being carried out.

Our Promise To You

Customer Charter

  • Treat you with courtesy and respect
  • Provide an honest service with all work carried out by a qualified plumber
  • Comply with all current legislation
  • Inform you of our standard charges and Terms and Conditions
  • Provide a written quotation upon request, clearly detailing any and all likely costs
  • Agree a convenient time for the work to be carried out and arrive on time
  • Work tidily and leave the work area clean and tidy
  • Be of smart and clean appearance
  • Clearly explain all relevant information, including future maintenance requirements
  • Be honest in all communications and behave with integrity
  • Have full liability insurance in place at all times
  • Be friendly, helpful and polite
  • Only promise what is achievable and deliver on that promise
  • Deal with any problems or complaints courteously and promptly

Workmanship Guarantee

We’re dedicated to providing top quality workmanship at honest prices – so much so that we guarantee our work for 6 years, giving you peace of mind that the job is done properly.

No Call Out Charges

We can’t do the job unless we’re on site, so why should you have to pay us to turn up?

There are no call-out charges for coming out to you, nor do we add travelling time to your bill. Our clock doesn’t start until we arrive at your door.

Charging Honest Prices

We don’t believe in hidden charges. We charge an honest price and only for the work that needs doing. If we uncover additional issues during the job we’ll let you know, and we won’t address them until we’ve discussed them with you. Neither do we drag the job out unnecessarily – after all, the sooner we’re done the sooner we can move on to the next job.

Keeping Our Appointments

We appreciate that taking time out of your busy day is an aggravation at the best of times. That’s why we arrive when we promise, or keep you informed of any delays well in advance.

Keeping You Informed

We’ll explain to you what the problem is and how we intend to fix it. Where there’s a variety of options we’ll give you all the information you need to make your own choice on how you’d like us to proceed.

Treating Your Home Like Our Own

We wouldn’t want our home treated with disrespect either, so we’ll treat yours with respect and leave it in as clean and tidy a state as possible.

Fully Insured

 


With £2 million public liability cover should the worst happen, you can rest assured that we’re covered by a leading insurance company.